Where can you ship to? Beau’s beer can be shipped anywhere in Ontario! Due to provincial liquor laws we do not ship alcohol outside Ontario, but we can ship merchandise anywhere in Canada. Sorry, eh, but we do not ship any beer or merchandise outside Canada (even if your dog’s name is Beau).
Who delivers my order? You will choose either Canada Post, or Canpar courier at checkout.
Will my beer come right to my door? Only if you choose delivery by Canpar. Canada Post requires Post Office pick up of age-restricted products (like beer). On your Canada Post tracking page, you will get a note from Canada Post saying they attempted delivery. This will actually not be true, but it does mean your parcel is ready for pick up at your local post office. We don’t know why they don’t just say it is ready for pick up, but that’s how they do.
Do I need to be home to accept a Canpar delivery? Yes, you or someone 19+ will need to sign for your beer. If you are choosing Canpar and live in an apartment building, include your buzzer code with your apartment number and address.
How will I know what day to expect delivery? When your order is ready to ship, you will get an email from Beau’s with a tracking number. The tracking number will generally be active within 24 hours of you receiving it. The tracking number will give you an estimated delivery date. Note that the date may be updated if there are shipper delays, so check back often if you are trying to be home on delivery day.
How much does shipping cost? All orders that are less than $50 are shipped at a flat rate of $15 for Canada Post, or $18 for Canpar. All orders over $50 ship free of charge, anywhere in Canada. A reminder that beer can only be shipped to an Ontario address due to provincial law. Brewery pick up is free of charge.
How quickly will my beer arrive? The toughest question to answer! Parcels are picked up from us afternoons, Monday to Thursday only. Once they are with the shipper, your tracking number will be active and you will see an estimated delivery date. Within Ontario, Canpar deliveries generally arrive within 1-3 business days from pick up, Canada Post 3-6 business days from pick up. Your tracking number will have more specifics after you place your order.
Can you deliver on a specific day? Unfortunately, we can’t make any promises on the day that your parcel will arrive, but you will receive a tracking number when it ships.
Can I order a keg? Yes you can, but only for pick up at the brewery. If you want to make sure we have your size and favourite ale in stock for pick up, you can order at email@example.com.
I want to order for brewery pick up. Will I get a notice when my order is ready? Generally yes, but note that the taproom is closed Mondays and Tuesdays. So for example, an order placed late Sunday, Monday or Tuesday will not be ready until Wednesday afternoon. The taproom is also open for in-person shopping Wed. - Sun. 10 AM - 6 PM, at the same capacity restrictions as LCBO.
What if something goes wrong with my order? Most beer mail arrives safe and sound, but occasionally accidents do happen. Don’t cry over spilled beer! You can trust us to set it right. Email firstname.lastname@example.org and we will work with you to solve the issue.