FAQ

Where can you ship to? Beau’s beer can be shipped anywhere in Ontario! Due to provincial liquor laws we do not ship alcohol outside Ontario, but we can ship merchandise anywhere in Canada. Sorry, eh, but we do not ship any beer or merchandise outside Canada (even if your dog’s name is Beau).

Will my beer come right to my door? Only if you choose delivery by Canpar. Canada Post requires Post Office pick up of age-restricted products (like beer). Your parcel will be held for pick up at your local post office at your convenience.

How quickly will my beer arrive? Patience, grasshopper. Parcels are packed Mondays thru Fridays, with carrier pickup a few times a week. Once they are with the carrier, your tracking number will be active and you will see an estimated delivery date.

Who delivers my order? You will choose either Canada Post, or Canpar courier at checkout.

How much does shipping cost? All orders over $75 ship free of charge in Ontario. All orders over $50 ship free of charge within the City of Ottawa and the GTA. Orders less than $50 are shipped at a flat rate of $15 for Canada Post, or $18 for Canpar. A reminder that beer can only be shipped to an Ontario address due to provincial law.

Do I need to be home to accept a Canpar delivery? Yes, you or someone 19+ will need to sign for your beer. If you are choosing Canpar and live in an apartment building, include your buzzer code with your apartment number and address.

How will I know what day to expect delivery? When your order is ready to ship, you will get an email from Beau’s with a tracking number. The tracking number will generally be active within 24 hours of you receiving it. The tracking number will give you an estimated delivery date. Note that the date may be updated if there are shipper delays, so check back often if you are trying to be home on delivery day.

Can you deliver on a specific day? Unfortunately, we can’t make any promises on the day that your parcel will arrive, but you will receive a tracking number when it ships.

What if something goes wrong with my order? Most beer mail arrives safe and sound, but occasionally accidents do happen. Don’t cry over spilled beer! You can trust us to set it right. Email onlineorders@beaus.ca and we will work with you to solve the issue.